Lorge Consulting Services
Industry · Distribution & Wholesale

In distribution, margin lives in the warehouse, the PO and the truck — not the GL.

South African distributors and wholesalers operate on thin margins, complex supplier terms and customers who expect retailer-grade service. Before recommending any platform, we make sure we understand how stock, suppliers, warehouses and logistics actually flow through your business — and where margin is quietly leaking out.

01 · Operational reality

What actually goes wrong inside Distribution & Wholesale operations.

Before we recommend any platform, we make sure the team understands the day-to-day pressures your distribution & wholesale leaders are working under.

Inventory accuracy across warehouses

Stock balances that don't agree between systems, warehouses and physical counts — driving stock-outs, over-orders and write-offs.

Procurement without leverage

Buying spread across branches and brands, with rebates, settlement discounts and supplier terms left on the table.

Pricing, discounts and rebates

Complex customer pricing, volume breaks, promotions and supplier rebates managed in spreadsheets — and applied inconsistently.

Warehouse operations and pick accuracy

Receiving, putaway, picking, packing and dispatch run on paper or fragmented tools — with the picking errors and returns that follow.

Logistics and last-mile visibility

Limited visibility into outbound loads, third-party logistics, proof of delivery and returns — and the impact on working capital.

Customer service under pressure

Sales and customer service teams without a single view of stock availability, customer terms, open orders and credit position.

02 · Reporting reality

What the board, the auditor and the regulator are asking for.

Numbers Distribution & Wholesale leaders actually track
  • Gross margin by SKU / customer / channel
  • Inventory days and stock turn
  • OTIF (outbound and inbound)
  • Pick accuracy and returns rate
  • Working capital tied up in stock

True landed cost

Freight, duty, clearing and handling allocated to the SKU — so margin by product, customer and channel is real, not an estimate.

Stock and working capital control

Inventory days, slow-mover and dead-stock reporting that finance and operations actually use to release cash.

Supplier performance and rebates

OTIF from suppliers, claim management and rebate accruals tracked in the system — not chased at year-end.

Customer profitability

Gross profit by customer, channel and rep — after rebates, settlement discounts and cost-to-serve.

Business outcomes

Outcomes our Distribution & Wholesale clients have realised.

Higher
Stock accuracy across warehouses
Released
Working capital from inventory
Stronger
Procurement leverage and rebates
Faster
Order-to-cash and dispatch
Our approach

How Lorge engages with Distribution & Wholesale clients.

STEP 01

Walk the warehouse first

We start with receiving, putaway, picking and dispatch — quantifying the cost of today's friction before we touch a system.

STEP 02

Design for margin and cash

Costing, pricing, rebates and inventory policies configured around how the business actually defends margin and releases working capital.

STEP 03

Stay through optimisation

We remain accountable through stabilisation, category reviews and continuous improvement — for years, not just go-live.

Distribution & Wholesale · Next step

Get a tailored assessment for your distribution & wholesale operation.

Lorge has supported South African distributors and wholesalers for over 40 years as a Sage Platinum Business Partner — across FMCG, industrial, technical and consumer goods.